Question 1

What is Salonbear?

Accepted Answer

Salonbear is an all-in-one platform for salons, barbershops and beauty entrepreneurs. It offers a smart calendar, online booking widget, client management, POS and team management, all in one place.

Question 2

Who is Salonbear suitable for?

Accepted Answer

Salonbear is built for hair salons, barbershops, beauty salons, nail salons and all other beauty entrepreneurs. Whether you work solo or have a team, Salonbear adapts to your situation.

Question 3

How do I set up my salon?

Accepted Answer

After signing up you can set up your salon in 5 minutes. Add your services, prices, opening hours and team members. You can start scheduling appointments and sharing your booking widget with clients right away.

Question 4

Does it work on my phone?

Accepted Answer

Absolutely! Salonbear is fully responsive and works perfectly on your phone, tablet and desktop. You can view your calendar, manage appointments and see client details wherever you are.

Question 5

How much does Salonbear cost?

Accepted Answer

Salonbear is free to use with the Free plan, including unlimited appointments, 1 staff member, online booking widget and client management. The Pro plan costs €29/month (or €24/month with yearly payment) and offers extra features.

Question 6

Can I upgrade or downgrade at any time?

Accepted Answer

Yes! You can upgrade from Free to Pro at any time, or switch back. Your data is always preserved.

Question 7

Is there a trial period?

Accepted Answer

Yes, you get 14 days free access to all Pro features. After that you can choose to continue or switch back to the Free plan.

Question 8

Which payment methods do you accept?

Accepted Answer

We accept iDEAL, credit card and Bancontact. You can pay monthly or yearly.

Question 9

Can my clients book online?

Accepted Answer

Yes! Every salon gets a personal booking page where clients can book 24/7 online. They choose a treatment, staff member, date and time. Bookings appear automatically in your calendar.

Question 10

Can I add multiple staff members?

Accepted Answer

With the Free plan you can work with 1 staff member. With the Pro plan you can add unlimited staff members, each with their own schedule, working hours and breaks.

Question 11

Can I customize my booking widget?

Accepted Answer

Yes! You can customize colors, logo, banner and fonts of your booking widget so everything matches your salon branding.

Question 12

Does Salonbear sync with Google Calendar?

Accepted Answer

Yes, with the Pro plan you can sync your Salonbear calendar with Google Calendar. Everything in one place.

Question 13

Is my data safe?

Accepted Answer

Absolutely. Salonbear uses SSL encryption, daily backups and secure data storage. Your data is always yours and we don't share it with third parties.

Question 14

Can I export my data?

Accepted Answer

Yes, you can export your client data, appointments and revenue data. Your data is always yours and you're never locked in.

Question 15

Does Salonbear have an app?

Accepted Answer

Salonbear is a web app that you use via your browser. It's optimized for phone, tablet and desktop, no installation needed. You can add it to your home screen for an app-like experience.

Question 16

What if I have problems?

Accepted Answer

We offer personal support via email. Pro users get priority support with faster response times. You can always reach us at info@salonhub.com.

Frequently asked questions

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